- ONE: How do we know which channel to communicate in for different business situations? Some situations require a live face to face meeting... some do not. Write in your own words, and include your research source links (2 minimum) in your answer. - TWO: What do we do when we don't get a response to an email we sent to a work colleague? Write in your own words, and include your research source links (2 minimum) in your answer. Your research can use phrases like "what to do when you don't get an email response", or "how to write a follow up email after no response", or similar phrases