Question: One method to lower the probability of a customer balk is to: a. Increase queue capacity. b. Add a server. c. Lower the price. The

One method to lower the probability of a customer balk is to:

a. Increase queue capacity.

b. Add a server.

c. Lower the price.

The M/G/1 queuing model enables us to analyze queuing problems in which:

a. There are multiple servers.
b. Service times cannot be modeled accurately using an exponential distribution.
c. Service times are deterministic.
d. Queue capacity is limited.

d. Use persuasion.

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