One of Transforming Health Care, we're introduced to a process that will become central to the theme of Virginia Mason's journey for improvement: The Toyota System. Per the book, "The Toyota system was based on identifying and eliminating seven types of waste$-$ waste of time, motion, inventory, processing, defects, transportation, and overproduction." Many of us$,$ whether we have worked in healthcare or not, have seen this type of waste in our own organizations. Describe a situation where you encountered one or more of these types of waste. How was it detrimental? Was it addressed? not, how could it have been?

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Situation I used to work in a retail store where we frequently experienced the waste of overproducti... View the full answer