One powerful example occurred during a recent mass-casualty drill. The registration workflow became overloaded, and two new PAS team members were visibly overwhelmed. A senior PAS, Sarah, stepped in not to take over, but to support. She positioned herself nearby, coached them through trauma coding, helped manage distressed family members, and provided calm assurance. Her actions embodied servant leadership by strengthening others rather than centering herself. This aligns with Agyapong et al. (2025), who found that servant leadership behaviors especially care and emotional support directly enhance employee well-being and improve patient safety outcomes