Question: One reason follow - up is so important is that research shows that the cost and effort to obtain repeat sales from a satisfied customer

One reason follow-up is so important is that research shows that the cost and effort to obtain repeat sales from a satisfied customer is roughly q,_ that necessary to gain a sale from a new customer.
twice
tripie
one-half
one-quarter
The same as
 One reason follow-up is so important is that research shows that

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