One these of this class is the changing landscape of operations management due to technology. The following article is a few years old, but it is the best example that I have found for how to put the future of automation and jobs into perspective. Please read it before making a post.

Is your job an endangered species? https://udallas.brightspace.com/content/enforced/52350-202270-70727/pdf%20articles/Is%20your%20job%20an%20endangered%20species%20(WSJ).pdf

The following is an open-ended discussion and is meant to explore and expand on the ethical aspects of applying automation in services.

Some starter ideas:

• Is it always acceptable to displace humans with machines?
• Issues of alignment with customers (this is both a pro and con)
• What is a company's responsibility to displaced workers?
• What happens to the long-term workforce?