only answer C part 2 please

ASSIGNMENTS ASSIGNMENT 1: WORKPLACE ISSUES ANALYSIS A. Introduction For Assignment 1, you will complete an analysis of two issues that you have observed in your workplace. You will then provide solutions and recommendations for your organization to overcome the issues. You will hand in an executive summary and a PowerPoint presentation that you would use to present your analysis and recommendation to your company. The purpose of this assignment is to exhibit your learning in the company, through issue analysis, and proposing your recommendations and implementation plans. B. Part 1: Executive Summary You will write a one-page executive summary to highlight the two issues chosen, provide your analysis of the issues, followed by possible solutions to each issue and then your recommendations. Your executive summary will have an introduction and conclusion. The purpose of the executive summary is to provide the essential details about each issue and then make a strong case for your recommendations. Assume that your executive summary is going to the leadership team of your company and you want them to proceed with your recommendations. This means that your executive summary needs to have a compelling argument and call to action. C. Part 2: PowerPoint Presentation The leadership team in your organization has received your executive summary and now wants you to present your ideas to them and give a presentation. You will create a PowerPoint presentation that will present your issues analysis, solutions and recommendations to the leadership team of the company you work for. 1. Presentation Content You presentation will include the following topics/sections within it. Introduction Outline Company/Issue Background (Remember you are presenting to the leadership team of your company so please do not provide an entire history about the company, but rather provide background information that is relevant to the issues you will be discussing). Issue 1 - Analysis, Possible solutions (3), and recommendation Issue 2 - Analysis, Possible solutions (3), and recommendation Conclusion . . . . . 2. Presentation Formatting and Details Your PowerPoint presentation should be 15-20 slides in length. In your presentation, please include a variety of types of slides: some with just an image or images, others with bullet points. No paragraphs or long sentences. Use a consistent design and style throughout your presentation (ex. Font size, style, colours are consistent). Introduction Being an Emirates NBD banker, here, I work in the customer service department, use to face various issues daily basis, and these issues are pointed below with possible solutions and recommendations. We need to take such issues more under consideration and we should bring upgrade to the system that could improve better stakeholder's satisfaction rate. Hence, I should analyse such issues and prepare respective solutions Details of the issues and Analysis: Now let me state two issues that faced by me and my communities, these are as stated below: The first workplace issue is that every day we could find more customers and they are waiting in the queue for long time, after waiting for long time, they usually get served Another issue is that staffs are not properly trained, so they consume more time to handle their work, due to having limited training, they feel dissatisfied in their job. All these above mentioned issues are highly important, as many customers have already filed grievances for waiting long time, they have reported such issues with very poor satisfaction rate. They want to get out of such issues as that could wind up their other daily works. They have sent their complaints for several times. They are looking ahead to know about the solution, again, staffs are not fully trained, hence, they stay bit confused during performing their work. Hence, we need to implement solutions to resolve the current issues. Possible solutions: The possible resolutions for the current issues are as stated below We could increase more servers as to minimize that waiting time in the queue. We could help them to take necessary comfort as they could be entertained during that time. Further, we could introduce online service and self service initiative that could also minimize such waiting time, they could perform their tasks at their discretionary. Staffs are required to have necessary training, so, they could speed up their work and they could be more comfortable for their work, here, we need to understand the training requirements of different staffs. . Recommendations: These issues are bringing dissatisfaction to various stakeholders or group of stakeholders. Here, we should keep our attention towards such issues and we should implement the necessary responses as stated, further we must review to understand what improvement that we have received and what are the new borne issues due to implementation of current level of solutions