Only answer question 6

Week 9 Tutorial 7 Worksheet Write up a list of different operations (restaurant, cinema, bank, etc.). Students form a group and select a business to answer the following questions. (Note that you could consider a technology and operationrelevant to your group assignment). In discussing the appropriateness' of the technology consider the volume/variety characteristics of the operation! 1. What process technologies are used in these operations? 2. What advantages does the process technology bring to the operation itself and its customers? 3. How might recent changes and innovations in process technology affect the way these operations use their process technology?+ 4. What criteria do you think these operations would use to decide whether to invest in new process technology? 5) Consider the impact of the technology on the operations performance objectives. a. Quality+ b. Speed c. Dependability+ d. Flexibility+ e. Cost 6) In addition to the immediate impact on operations performance, does the technology have any significant impact on the strategic or societal objectives. a) Societal (e.g. TBL) b) Strategic (Leaming, Risk, Capital, Cost and Revenue) + +