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Question 26 ang e major differences between the direct and ind rect strateg us are whether you su how early you explain the reasons Tor the negative news whether you apologize A whether you address the reader by name whether you accept same for the bad news Home to another question will save this response Question 22 The body of a routine muuuu that requests information or acton should give any deadl ne gates request action from the roader present details that explain your request reves for the future with you are writing Woning to another question will save the response. Question 28 Which is the most effective statement in a letter to a customer seryine : daim You can purchase a replacement battery pack at a 30 percent discount you had towed the structoms you wouldntmedverheated the battery Per company policy. we are unate to replace battery.cus that made to erase due to store msuse We 2009 ze but unfortunate e cannot replace your battery pack at this time NI . Moving to another question will save this response Question 29 Most recruiters for a chronologica resume because tou chyrerests a candidata: sducatorze Moving to another question will save this response. Question of 58 Question 30 06 points Walued as anaying the information he found on a websze befibre ha include it in an analytical report for a client in checking for evidence of biar, use of references, and errors spelling and grammar, Waleed is evaluating the accuracy of the website Currency of the website authority of the website content of the website