onsider the scenario about a positive message, and then answer the question.

Jake is composing an e$-$mail that explains the terms of a recent business transaction. He has determined the purpose of the message, analyzed his audience, and determined its reactions.

According to the $3-$x$-3$ writing process, what actions make up his next steps? Check all that apply.

Make a list of points to cover.

Collect information.

Plan for feedback.

Compose the first draft.

Check for mechanical problems.

While most business communication is n