OPERATION MANAGEMENT PLS HELP WITH THIS ASSIGNEMNT

Task:

Find an existing small service$-$ or manufacturing$-$based organisation that you can visit and get information on$.$ You are required to write an analytical report on certain OM aspects of the organisation aiming at improving the business. Your report should include the following parts:

$1.$ A general description of the organisation including:

$$ A brief introduction

$$ A mission statement

$$ What products$/$services are offered to what customers in what way?

$$ Identify the goods and services provided

$$ Company$$s position in the supply chain

$$ Identify the immediate suppliers and customers

$$ Outline the entire supply chain $($network$)$ the company is part of

$2.$ A critical analysis containing the following elements including suggestions for improvement wherever possible:

a$.$ Describe and evaluate the possible process of product$/$service development at this company. Are there any new products$/$services you think the company should develop in the future? How could the current products of the company be improved?

b$.$ Evaluate the facility location

$$ Discuss the advantages and disadvantages of the current location and try to find out the reasons for this particular choice.

$$ Use analytical tools to see if you can suggest a better location or not.

c$.$ Identify the process type and analyse the operating system $($or a part of it$)$ with the help of $1-3$ relevant process analysis tools: precedence diagrams, process flowcharts, process maps. Investigate if there are any bottlenecks in the system and suggest improvement possibilities to increase the capacity.

d$.$ Provide a sketch drawing of the facility layout and evaluate it with regard to the nature of operations. Consider changes for possible improvement. Use a layout planning tool if relevant.

e$.$ Evaluate the company$$s quality assurance system. Use $2-3$ TQM tools to investigate possible quality related problems at the firm.

$3.$ A summary of your findings in which you have to

$$ give your overall opinion about the operating system of the company;

$$ discuss how the five operations performance objectives are influenced by the previously analysed OM aspects, and

$$ evaluate the strategic importance of your recommendations for improvement.