Question: OPERATION MANAGEMENT (subject name) QUESTION 2 (25 MARKSI (a) A fishbone diagram is one of a QC tools for categorizing the potential causes of a

OPERATION MANAGEMENT (subject name) QUESTION 2

OPERATION MANAGEMENT (subject name)

QUESTION 2 (25 MARKSI (a) A fishbone diagram is one of a QC tools for categorizing the potential causes of a problem. It is been used in order to identify a problem's root causes. Based on your experience, select ONE (1) of problem that you faced whether in your organization or your daily life. Then, generate the Fishbone diagram by applying 4M's (Each M's should have minimum 3 root causes). [10 marks]

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