Operations and Productivity

$1.$ What do operations managers do$?$

$2.$ What kind of decisions must a successful operations manager address?

$3.$ Describe the productivity challenge and what happens when inputs and outputs are increased.

$4.$ Show how productivity is measured using a single factor and a multifactor equation.

$5.$ Gibson Valves produces cast bronze valves on an assembly line, currently producing $1200$ valves per

shift. If the production is increased to $2000$ valves per shift, labor productivity will increase by$?$

Chapter $2$ Operations Strategy$-$Global

$1.$ What is the difference between an organizations mission and a strategy?

$2.$ What are the significant changes that need to be considered as products move from introduction, to

growth, to maturity and to decline?

$3.$ Describe $3$ strategies that operations managers can implement to create competitive advantage?

Chapter $3$ Project Management

$1.$ Describe the several purposes project scheduling serves.

$2.$ Describe the tools used when scheduling deliverables and monitoring resources, costs and quality.

$3.$ Explain the relationship between an activity and an immediate predecessor.

$4.$ Explain how a Gantt chart helps managers monitor projects.

$5.$ What are the advantages of a Gantt chart?

Chapter $6$ Managing Quality

$1.$ What are the major categories of costs associated with quality?

$2.$ Two million passengers pass through the Pearson Airport with checked baggage each month, a

successful Six Sigma program for baggage handling would result in how many passengers with

misplaced luggage?

IntOps$\_$Exam Review$-$v$2\mathrm{.}0$ Page $2$ of

$3$Explain the use of $3$ different quality tools.

Chapter $8$ Location Strategies

$1.$ How do location strategies differ when considering services vs$.$ goods?

$2.$ Describe the reasons why various industries choose their locations in close proximity to their

competitors?

$3.$ Show how labour productivity is calculated and how is this used when making a location decision?

$4.$ In addition to labour productivity, what other factors affect location decisions.

Chapter $7-$ Process Strategy and Chapter $9-$ Layout Strategies

$1.$ Describe the strategic importance of layout decisions and the various types of layouts?

$2.$ How do retail layouts differ from the other types of layouts?

$3.$ What kind of layout reorganizes people and machines into a group that would ordinarily be

dispersed in various departments? Describe the advantages and disadvantages of putting people

and machines into groups?

$4.$ Describe $4$ different process strategies.

Chapter $16$ JIT and Lean Operations

$1.$ Describe the three issues that OM managers address to improve operations.

$2.$ There are several factors that contribute to the success of JIT. Describe in detail the $2$ main factors.

$3.$ What is a lean operation and describe the characteristics that are in common with lean

organizations.

$4.$ Describe $5$ different elements of the Toyota Production System