Operations Management - Assignment 1

Due Date: 6^th class. Late submissions will be penalised.

1.Explain the generic-step blueprint for process analysis and what are the basic requirements for each step?

2.Compare and contrast the method of time study to the method of work sampling. What are the strengths and limitations of each, and for which applications are they best suited?

3."A manager of a company producing computer chips knows that in the early stages of production for a new product, the expenditures exceed receipts, whereas in the latter stages, the reverse is true". Give an explanation for this phenomenon.

4.Why is employee empowerment important in a total quality management program?

5.Consider the factors that should be considered when selecting the appropriate capacity cushion. How does the choice of capacity cushion relate to other decisions in operations management? To other functional areas?

6.Explain the meaning of process reengineering and how can it be applied to a major process with which you are familiar.