Operations Management

Question 22: Which current issue in OSCM relates to the ability of a firm to reconfigure its retail stores, warehouses, and other facilities.

a) Accommodating the shift to online retail purchasing.

b) Coordinating the relationships between mutually supportive but separate organizations.

c) Managing customer touch points.

d) Optimizing global supplier, production, and distribution networks.

e) Raising senior management awareness of OSCM as a significant competitive weapon.

Question 31: Given a prior forecast demand value of 1,100, a related actual demand value of 1,000, and a smoothing constant alpha of 0.3, what is the exponential smoothing forecast value?

a) 1,030

b) 1,000

c) 970

d) 1,130

e) 1,070