Question: Operations scholars (for example, Hayes and Wheelwright) have asserted that strategic deployment of operations capabilities can provide new sources of firm-level competitive advantage. Similarly,

Operations scholars (for example, Hayes and Wheelwright) have asserted that strategic deployment

Operations scholars (for example, Hayes and Wheelwright) have asserted that strategic deployment of operations capabilities can provide new sources of firm-level competitive advantage. Similarly, strategy scholars, especially those with resource-based views, have long asserted that competitive advantage depends largely on thoughtful deployment of strategic capabilities. Please note that the focus on operations includes operations management and complementary disciplines such as supply chain management, industrial engineering, and project management.

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