OPMN06: Productivity and Quality Tools

Answer questions using your own words and the length of your answer should be three to four sentences only.

1. Provide 2 barriers that prevent a company from adopting the quality philosophy. Describe some specific action plans to remove such barriers. 2. You are asked to make a presentation to senior management outlining the demand for a product. Describe the data you would collect and the tools (flowchart, check sheet, histogram, pareto chart, cause and effect diagram, scatter diagram, or control chart) you would use to organize your presentation. 3. There are two fundamental philosophies relative to improvement namely, incremental and breakthrough. Which is better? Explain. 4. The annual consumer expenditures and annual net incomes of a sample of 10 families in a Metropolitan Area in a particular year are shown on the following table below. (a) Prepare a regression and correlation analysis of their expenditures and net incomes for that year. (b) If a family drawn from the same population had an annual net income of P 250,000 in that year, how much is its estimated annual consumer's expenditures? Family Net Income (in hundred thousand pesos) Expenditure (in hundred thousand pesos) 10 23 B 2 7 4 15 D 6 17 E 8 23 F 7 22 G 4 10 H 6 14 1 7 20 J 6 19