Question: OPS/574: Creating Value Through Operations Wk 3 - Apply: Service System Applications [due Day 7] Wk 3 - Apply: Service System Applications [due Day 7]

OPS/574: Creating Value Through Operations Wk 3 - Apply: Service System Applications [due Day 7] Wk 3 - Apply: Service System Applications [due Day 7] Assignment Content The purpose of this assignment is to align proper queuing system applications to certain industries. You will also analyze and evaluate a companys customer queuing service strengths and challenges. Select a company you are familiar with, such as your own employer or a public company that you know you can find customer service data on. If actual data is not available, fabricated data can be used. Identify the type(s) of queues) used in the company or a certain part of the company. Write a 350- to 525-word summary that outlines and highlights the queuing system strengths and weaknesses. Include an analysis of industry comparisons and calcuations and charts reflecting a Control Chart. Choose a service system que for this assignment referring to Chapter 16 and 17 of your text.

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