Organizational knowledge can be found in: people databases libraries all are correct QUESTION 2 Capacity of an organization refers to its ability, to function effectively. True False QUESTION 3 Mentoring is an effective way to enhance human capital management. True False QUESTION 4 Social networks sabatoge knowledge sharing in an organization if there is a lack of trust. True False Organizational development strategy is focused on how the business functions. True False QUESTION 6 The best way in which HR can help to improve organizational performance is to contribute to the development of a performance work system. True False QUESTION 7 Human capital management strategy involves all of the following except: the evaluation of how people policies impact value using human capital data metrics for analysis demonstrates that human resources processes provides monetary value the transferal of knowledge to create organizational eflectiveness QUESTION 8 Cultural change programs are often included in organizational development strategy. True False Organizations that respond quickly to new demands and increased complexity is said to be: agile working smart working lean working optimizing working QUESTION 10 The pursuit of corporate social responsibility (CSA) policies: is at odds with the main purpose of the business, which is to make a profit can significantly increase the profitability of the business reflects the need for businesses to be aware of the social implications of what they do is best achieved by issuing and acting on a corporate value statement QUESTION 11 CSR should not be used to build a company's image. True False QUESTION 12 The competitive advantage of a business lies within an organizations people. The competitive advantage of a business lies within an organizations people. True False QUESTION 13 Human capital management regards people as costs rather than assets. True False QUESTION 14 Match the following with either codification strategy or personalization strategy -both approaches to knowledge management. stored in databases knowledge is disconnected from the originator uses tactic knowledge values from shared experiences A. personalization strategy B. codification strategy C. personalization strategy D. codification strategy