Question: Organizational silence occurs when _ _ _ _ _ . a . an organization refuses to answer customer complaints b . managers encourage grapevine communications

Organizational silence occurs when _____.
a.
an organization refuses to answer customer complaints
b.
managers encourage grapevine communications in an organization
c.
employees are directed to discuss company issues only with their managers and not with their peers
d.
employees of an organization believe that telling management about problems will not make a difference

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