Ossen - Tech has only two retail and two wholesale customers. Information relating to each customer for 2017 follows (in thousands): (Click the icon to view the data.) corporate-sustaining costs only if the company completely shuts down. Requirement 1. Calculate customer-level operating income. Begin by calculating each customer's gross margin. Then calculate the operating income for each customer. (Enter amounts in thousands.) Requirement 2. Prepare a customer-cost hierarchy report. (Enter amounts in thousands.) Customer Distribution Channels (all amounts in thousands of U.S. Dollars) what actions, if any, should Ossen - Tech's managers take? Explain. (Enter amounts in thousands.) If corporate costs are allocated to the channels, the retail channel will show an operating $ (in thousands), and the wholesale channel will show an operating $ (in thousands). The overall operating profit On the basis of the calculations above, what actions, if any, should Ossen-Tech's managers take? Explain. There is cause-and-effect or benefits-received relationship between corporate costs and any allocation base. Therefore, the management of Ossen - Tech Electronics base any performance evaluations or investment/disinvestment decisions based on these channel-level operating income numbers. Requirement 4. How might Ossen - Tech use the new cost information from its activity-based costing system to better manage its business? Ossen - Tech could use activity-based cost information to better manage its business by and determining which activities are If costs of sales visits for the North America Wholesaler are $5,900, which is greater than the cost for the South America Wholesaler, Ossen - Tech should evaluate the of this activity for this customer group. Data table Requirements 1. Calculate customer-level operating income. 2. Prepare a customer-cost hierarchy report. 3. Ossen - Tech's management decides to allocate all corporate-sustaining costs to distribution channels: $49 million to the wholesale channel and $21 million to the retail channel. As a result, distribution channel costs are now $85 million ( $36 million +$49 million) for the wholesale channel and $26 million ( $5 million +$21 million) for the retail channel. Calculate the distribution-channel-level operating income. On the basis of these calculations, what actions, if any, should Ossen - Tech's managers take? Explain. 4. How might Ossen - Tech use the new cost information from its activity-based costing system to better manage its business