ou have been contacted by a potential client, Alejandra Delgado Martinez, to assist her with applications for a work permit and permanent residence. Currently, she is eligible for a work permit. She is also eligible for one program of permanent residence. Based on a critical analysis of the information provided, your group must identify the only available option for Alejandra to apply for a Work Permit as soon as possible, as well as the only available option for her to apply for permanent residence. You must explain this thoroughly, by writing an opinion letter. You will then prepare a service agreement to represent Alejandra. You may wish to conduct additional research to help you confirm her program eligibilities, but you may not embellish or invent details not already provided in the fact pattern. You must only base your decision on facts already provided to you in the case study or in these instructions. You may consider all available immigration programs.

Download and read the case study narrative carefully.

Based on the information provided in the case study, write an opinion letter. In your opinion letter, your group must:

• Review the information provided and identify Alejandra's objective(s) for immigration.
• Summarize the relevant facts of her background.
• Identify the only available Work Permit program, with a thorough explanation of how Alejandra meets eligibility criteria.
• Explain the only available permanent residence pathway for Alejandra, including her correct NOC and estimated program points, if applicable.
• Indicate whether her application for permanent residence will be processed via Express Entry or the Permanent Residence Portal.
• Provide a summary of the key facts that are legally relevant to her application.
• Explain what Alejandra is legally required to do to obtain a Work Permit and become a Permanent Resident: what factors and evidence will be considered by decision-makers?
• Discuss any legal risks, including the implications of her criminal charges, and whether Alejandra is inadmissible. If so, explain how this could be overcome or mitigated.
• Provide a specific, realistic recommendation and outline the next steps Alejandra should take.
• Highlight any risks or limitations of the proposed strategy.
• Identify the responsible processing office for each stage of the process.
• Provide realistic estimated timeframes for each stage of the process.
• Include a list of all government processing fees as well as your proposed professional fees.

Your opinion letter should be written in easy-to-understand language and should not include any mentions ofIRPA,IRPR, and/or internal manuals. Please remember that you are writing to someone who has very little knowledge, if any, of the Canadian immigration process.

Your opinion letter should be written using proper letter format. Ensure your letter has the following important elements: Introduction, the client's objective, their brief background, a situation analysis and provision of options, potential legal barriers, and a summary.

Additional Guidelines

• Structure your opinion letter using headings and organize your thoughts logically.
• Focus on critical thinking: analyze the facts and explain your reasoning.
• You will be evaluated based on your ability to apply RCIC competencies and advise your clientin a client-centered and professional manner.
• Target length
• Your target word count for the Opinion Letter is (2,250 words 250). Anything significantly above or below the range will impact your mark for "Communication."Between 251 and 300 words over or under will be considered an "error." More than 300 words over or under will be considered a "significant error" and thus may result in a "limited" for Communication.

Create a Service Agreement that clearly outlines your exact duties and the scope of your services.

• Your Service Agreement must comply with the College's Retainer Agreement Regulations. You are strongly encouraged to make use of the provided Retainer Agreement Guide (PDF). You may also use the template provided in your group's Officio account to assist you on this part of the project. Your service agreement must include all the mandatory elements, including:
• An introduction including:
• i. The date the Retainer Agreement is made
• ii. The client's name, address, and contact information
• iii. Your name, address, and contact information
• Outline of all your responsibilities and commitments, including:
• i. The category under which the client is now seeking representation
• ii. Any other associated categories of representation
• iii. Description of all your responsibilities associated with your service to the client
• Outline of all the client's responsibilities and commitments:
• i. Explanation of what the client is expected to do
• Explanation of your billing methods, including:
• i. Total fees
• ii. Payment methods and schedule
• iii. Any other fees that may be charged
• iv. Refund policy
• Miscellaneous clauses including:
• i. The College's Dispute Resolution Process
• ii. Confidentiality clause
• iii. Force Majeure/Change of policy coverage clauses
• iv. Conditions for termination, discharge, or withdrawal of representation
• NOTE: You may also take into consideration the Code of Professional Conduct's Service Agreement elements, but you will not be penalized or awarded for including additional elements.

Assume that your client has agreed to retain you to assist them in their application.

1. Using the "Officio" software login information assigned to your group, create a Client File for the applicant and issue an invoice.
2. Bill the applicant for the first payment of your services under the correct program you have identified.
3. Your invoice must include the following details:

• • The applicant's contact information;
  • An internal file number;
  • The type of fee you are billing the applicant;
  • The application category you identified for the applicant.
  • An itemized breakdown of the fees

4. Save your invoice as a PDF and include it with your group's submission.

Your invoice must be based on accurate client information and must include the name of the correct Permanent Residence program.

This part of the assignment involves only one of Officio's many features. If you would like to learn more about Officio's other features,click here for a useful guide.

CASE STUDY.

Final Project Part 1 & 2 Case Narrative - Alejandra Delgado Martinez Alejandra Delgado Martinez was born on August 18, 1996, in Monterrey, Nuevo Leon, Mexico. She grew up in a conservative Catholic household where religion played a central role in everyday life. Her parents are deeply religious and very involved in their local church community. They themselves come from quite small families - Alejandra did not have many close aunts, uncles and cousins growing up - and so the church filled the space that family might otherwise have occupied. As an only child, Alejandra found this to be quite stifling, and she felt the weight of her family's expectations. From an early age, she displayed a strong creative talent. Her teachers at the private Catholic school she attended often praised her artwork and sense of design. Encouraged by her teachers but met with indifference from her parents, Alejandra pursued a career in the arts, even though her parents were clear that they preferred she pursue a more practical profession. After graduating from high school with honours, Alejandra enrolled in the Graphic Design program at Universidad de Monterrey. She excelled academically and socially. She also began exploring her identity more freely while living away from home for the first time, although still with her family's financial support. During her studies, she volunteered at a local arts nonprofit that provided workshops to underserved youth. This experience sparked her interest in community-focused design. Alejandra graduated with a bachelor's degree in graphic design in June 2019 and immediately found work at a boutique marketing agency in Monterrey. She worked there full-time for four years, eventually becoming one of the lead designers, with an annual salary of approximately MXN 420,000. Her role included rebranding initiatives for midsized companies, managing social media aesthetics for clients, coordinating with printers, and providing mentorship to junior staff. Throughout this time, Alejandra continued to feel conflicted about her personal life. With time and space to live independently, she had gradually come to acknowledge her attraction to female companions and her sexual orientation. She did not confide this to her parents, however, fearing their deep disapproval. Despite having a strong network of friends in Monterrey, she never felt entirely free to be herself. So, she made a decision to pursue further studies abroadpartly to grow professionally, but also to experience life in a more accepting environment. She had never travelled outside of Mexico before, and chose Canada as her destination, perhaps for sentimental reasons, as it was still on the same continent as her family; but also because she had a sense that the country would be a safe place to explore her own values and goals as an adult. She applied to several institutions and in early 2023, was accepted into a one-year User Experience (UX) Design Graduate Certificate program at Fanshawe College in London, Ontario. Her parents were not pleased at her decision, sensing that their daughter was breaking away from their influence and perhaps discarding the values she was raised with. They didn't understand why she couldn't just continue with her work in Monterrey, and they made it clear that if she left Mexico, Alejandra could expect no further financial assistance from them. But by this point, Alejandra's need to expand her professional and personal horizons outweighed her desire to please her parents. She arrived in Canada in August 2023 and began classes the following month. She adapted quickly to her new surroundings. She found the coursework challenging and rewarding and built strong connections with her classmates. She also began volunteering with a community arts program in London, which provided free weekend design workshops for local youth. She felt there was a similarity here to the arts nonprofit she had volunteered with in Monterrey. Through this initiative, Alejandra helped children express themselves through visual storytelling and digital art. Many of the children in the program were from the large Latino community in London. Alejandra enjoyed interacting with them both in Spanish and in English, joking and playing while she coached them in expressing themselves in visual media. During a group project in her October course, she met Charlotte, a Canadian student studying digital marketing. The two bonded over shared interests in film, design, and travel. What began as friendship gradually developed into a romantic relationship by the spring of 2024. Alejandra often stays over at Charlotte's apartment on weekends. Charlotte has met some of Alejandra's friends, but Alejandra has not told her family about the relationship. She fears her parent's reaction and has avoided the subject during her weekly video calls with them. Alejandra also has a first cousin, Mariana, who has lived in London, Ontario for over twenty years. Mariana is a widow and a single mother to fourteen-year-old Sofia. Mariana lost both her parents several years ago and has no other close relatives in Canada apart from Alejandra. Alejandra reconnected with Mariana soon after she arrived in Canada, and they have become quite close. Mariana often joked that Sofia, despite being a teenager, looked forward to spending time with her "cool cousin." Alejandra would often help Sofia with school projects, and the two regularly visited the art museum or attended weekend design workshops together. Alejandra quickly found a sense of belonging in Londonnot only through her family ties, but also through her growing connections in the community. She often spoke about wanting to build a life there, close to her cousin, and to Charlotte, and the friends she had made. Mariana had expressed how grateful she was for Alejandra's presence and the stability she brought to her small family. In early September 2024, Alejandra received devastating news from homeher mother had suffered a heart attack and passed away unexpectedly. Alejandra made urgent travel plans to return to Monterrey for the funeral. Before leaving, in a telephone conversation with her father, she expressed her intention to bring Charlotte, hoping it would be an opportunity to introduce her father to the person who had become such an important part of her life. The conversation turned tense almost immediately. Her father was shocked and angry, and by the end of the call, he told her not to come at all if she planned to bring "someone like that into our home." Overwhelmed by sorrow and torn between mourning and fear of rejection, Alejandra decided to travel alone. The funeral was difficultquiet, cold, and filled with unspoken tension. Since returning to Canada, her communication with her father has been minimal. The distance between them has deepened, and she now feels more estranged from him than ever before. After graduating with an Ontario College Graduate Certificate in April 2024, Alejandra applied for a Post-Graduation Work Permit (PGWP), which she received on October 15, 2024. She was granted a one-year PGWP, valid until October 15, 2025. Shortly after receiving her PGWP, she was hired by a design agency in London that focuses on user-centric branding and digital storytelling. The agency, Canvas & Code, has been operating for more than ten years and is known locally for its collaborative and inclusive work environment. The firm has grown steadily over the years, taking on a mix of private and public-sector clients, and now brings in annual revenues exceeding a million dollars. Alejandra joined their team as a UX Designer and has now been working there for six months. Her main responsibilities include designing the visual layout and user interface components for websites and mobile apps, focusing solely on design. She also develops branding concepts, creates digital and print-ready mock-ups, and prepares visual materials for marketing campaigns. She also participates in client presentations, where she explains her design choices and gathers feedback to refine project visuals. She works 35 hours per week in a salaried, full-time position, earning an annual salary of $70,000. She collaborates closely with content strategists and developers and is involved in every stage of the design process. Since joining, she has contributed to several high-profile projects, including a city-wide digital campaign for an arts festival and the redesign of an e-commerce platform for a Canadian clothing company. The company has a diverse team of over twenty full-time employees. At least half the staff, including several in leadership roles, are Canadian citizens or permanent residents who have been with the company for multiple years. Others, including her supervisor, are immigrants who understand firsthand the challenges of adapting to a new environment. There are also several Foreign Workers on Open or Working Holiday Work Permits. The team's blend of local knowledge and international perspective has helped shape a workplace culture that values collaboration, inclusion, and mentorship. Just last month, the company received a local business award for excellence in workplace culture and employee well-beingrecognition that reflects its commitment to fair labour practices and compliance with employment standards. Her supervisor, originally from Lebanon, founded the company over a decade ago after completing graduate studies in Canada. He has expressed his deep appreciation for Alejandra's work, particularly her creativity, adaptability, and team spirit. Recently, the company was awarded a major contract from a public sector client, and Alejandra was assigned to lead the visual design aspects of this project. They are now entering a critical implementation phase, and her supervisor has made it clear that Alejandra's continued involvement is essential. He is aware that Alejandra's work permit is set to expire soon and has expressed concern about the possibility of losing her at such a crucial phase of their work. With several deliverables approaching and Alejandra playing a key role in the visual design of a highprofile public sector project, her absence would leave a significant gap. The supervisor has made it clear that he values her contributions deeply and is prepared to support her in every way possibleincluding assisting with the necessary steps to help her remain employed and authorized to work in Canada, under the same terms and conditions she currently holds. In December 2024, Alejandra and a few coworkers went out to celebrate the successful launch of a project. They had dinner and drinks at a local restaurant before heading to a bar known for its open mic nights. As the night progressed, the atmosphere in the bar became livelier and more crowded. Around midnight, while Alejandra was waiting for the washroom, another patron accused her of skipping the line. A heated verbal exchange followed, which escalated when the individual shoved Alejandra. Trying to defuse the situation, Alejandra turned to walk away but was pushed again. In the heat of the moment, she threw the drink she was holding, which struck the wall behind the bar and shattered glass on the floor. This caught the attention of the bouncers, who quickly called the police. When officers arrived, they took statements from witnesses and brought both Alejandra and the other patron to the station. Alejandra was cooperative during the process and retained legal counsel shortly after being released later that night. In the days following the incident, she was formally charged with causing a disturbance and mischief under $5,000. Over the course of several weeks, her lawyer negotiated a resolution with the Crown. Her lawyer advised her that entering a guilty plea was one possible resolution but also cautioned that the offence could carry a penalty of up to two years' imprisonment. She disclosed the incident to her employer the following week, once she had a clearer understanding of the legal implications and upcoming court proceedings. Her supervisor met with her privately, discussed the importance of professionalism, and reassured her that her position at the company was not in jeopardy. However, she has been advised that an executive decision has been made not to submit any applications for Labour Market Impact Assessments, due to the costs associated with the process and the company not wishing to appear to favour any one of their Foreign Workers over others on staff. Alejandra is now seeking guidance as her work permit approaches its expiry date. She has approximately $8,000 in personal savingsenough to manage short-term expenses, but not sufficient to support herself long-term without ongoing employment. Her primary objective is to remain in Canada to continue working and eventually become a permanent resident. Alejandra has completed a Pearson PTE Core test and the TCF Canada exam. While her English scores are strong, her French results are modest. She remains in a committed relationship with Charlotte. Charlotte, too, is worried about Alejandra's situation and does not want to lose her. Alejandra has not discussed any of this with her father. She is looking to you for help navigating her next stepsboth to extend her work permit and to obtain permanent residence. With only a few months left on her work permit, she knows time is short and is anxious to understand her options. She is also particularly anxious to find out whether a criminal conviction would render her inadmissible to Canada. Other information provided by Alejandra: Full Name (as in passport): DELGADO MARTINEZ, Alejandra Passport Number: MX927453621 Passport Validity: May 1, 2022 - May 1, 2032 Place of Birth: Monterrey, Nuevo Leon, Mexico Date of Birth: August 18, 1996 Current Address: 86 Ridout Street South, Unit 3, London, ON N6C 3X4 Cell Phone: +1 (519) 365-9173 Personal Email: a..n@gmail.com Height: 173 cm Eye Colour: Brown National ID: MX970518HNLRDL08 Client ID: 12-4593-8732 Language Tests: PTE Core o Test Taker ID: PTE89765432 o Reg ID: 89765432 o Test Date: January 5, 2025 o Issue Date: January 6, 2025Scores: Listening - 87 | Speaking - 85 | Reading - 78 | Writing - 88 TCF Canada o Candidate code: 090123-01-250167-2570789 o Attestation number: A3543A56-5429-1234-A65A-8FDD07FD00 RT o Test Date: February 3, 2025 o Results issue date: February 9, 2025 o Scores: Reading - 406 | Writing - 6 | Listening - 350 | Speaking - 5 Family Details: Mother: MARTINEZ, Lucia | D.O.B.: September 10, 1968 | D.O.D.: September 3, 2024 |Monterrey, Mexico Father: DELGADO, Antonio | D.O.B.: April 3, 1966 | Monterrey, Mexico Education History: Institution: Colegio La Sagrada Familia Location: Monterrey, Mexico From: August 1, 2010 To: June 30, 2015 Credential: High school diploma Institution: Universidad de Monterrey Location: Monterrey, Mexico From: July 1, 2015 To: June 15, 2019 Degree: Bachelor's degree in graphic design Address History: August 18, 1996 - August 10, 2023: Calle Loma Bonita 142, Colonia Cumbres, Monterrey, Nuevo Len, Mexico August 11, 2023 - August 20, 2024: 280 Central Ave, Unit 202, London, ON N6B 2C8, Canada August 21, 2024 - Present: 86 Ridout Street South, Unit 3, London, ON N6C 3X4, Canada ADDITIONAL NOTES: Alejandra has never served in the military. Alejandra has never held a government job. Alejandra is not a member of any political party. Alejandra does not have any serious medical conditions that she is aware of. Alejandra does not have children from past relationships. Alejandra does not have security concerns, and has never participated in any acts of subversion, war crimes, crimes against humanity, genocide, political protests or religious protests, or advocated violence in any way. Alejandra has never declared bankruptcy or received social assistance benefits. Alejandra has never been refused a visa or permit to any country and has never made a refugee claim to any country. Alejandra has never travelled outside of Canada or Mexico.

Please consider CUSMA PROGRAM - EXEMPTION CODE T36 -FOR PROFESSIONALS.

HER NOC IS 52120 - GRAPHIC DESIGNER

ALSO CONSIDER FEDERAL SKILLED WORKER PROGRAM UNDER EXPRESS ENTRY.

ALSO CONSIDER OINP AND SEE IF SOME STREAMS QUALIFY.

PLEASE TAKE YOUR TIME THANK YOU