Our textbook stated that virtual teams may be more creative than face to face teams due to ________.

Select one:

a. involving less people in the process.

b. uniting behind one approach to the process.

c. every team member being known to every other team member.

d. considering more risky ideas.

e. avoiding role play in a virtual team.

Chen, Liu, Wang, Wang and Zheng (2017) found that the impact of task conflict is different than the impact of relationship conflict on team members.

Select one or more:

a. False, all conflict is equal and not beneficial

b. True but only in stage one of team development

c. False, especially in a cohesive team.

d. True, especially if you consider leadership style.

e. The amount of conflict is more important than the type of conflict.

Bob and Nan are on a team. Bob believes the Nan has handed in an assignment that is not aligned with Bob's interests. This is called ___.

Select one:

a. negative communication.

b. conflict.

c. obstruction.

d. competition.

e. cohesion.

Question 7

The three types of conflict are:

Select one:

a. collaboration, communication and courting

b. natural, organizational and geometrical

c. avoidance, apathy and embracing

d. environmental, personality differences and hidden agendas

e. task, process and relationship

Question 8

Creativity and Innovation as basically the same team process.

Select one:

a. they are different processes.

b. only when designing products.

c. they are the same process in all respects.

d. only on information technology teams.

e. in team discussion.

Question 9

Unresolved conflicts can lead to _______.

Select one:

a. smaller conflicts

b. improved performance

c. less team trust

d. open dialogue

e. positive emotions

Question 10

Rong, Zhang and Xie (2019) found that the type of conflict a team experiences can impact ________.

Select one:

a. Management

b. team participation.

c. decision making.

d. cohesion.

e. team creativity.

Creativity is the process of generating an idea that is ________.

Select one:

a. unique and useful.

b. generative and explanatory.

c. airborne and communicative.

d. already in use.

e. level but unstable.

Question 12

Rong, Zhang and Xie (2019) stated that one limit to their study was _______.

Select one:

a. that they developed a unique measurement of style of leadership.

b. that they used only TMTs.

c. that they used different definition of top management than other Asian countries.

d. that they used a western concept and measurement of team conflict.

e. that they based their work on Australian culture definitions of creativity.

Question 13

Rong, Zang and Xi, (2019) argued that diversity makes _____ unavoidable in Top management teams.

Select one:

a. training.

b. conflict

c. communication.

d. cohesion.

e. power.

Question 14

Our text implies that the Design Thinking process begin with understanding ______.

Select one:

a. the team manger.

b. the customer or end user.

c. the process owner.

d. university experts in the field of the product.

e. the local authorities.

Question 15

Can there be more conflicts in virtual teams rather than face-to-face teams?

Select one:

a. virtual teams can have more conflict and more trouble resolving conflict.

b. virtual teams using precise communication do not have conflicts.

c. only if they do not have a common goal.

d. virtual teams have less conflicts due to less communication

e. It depends on their leader.