Question: Outline a typical benchmarking methodology. How may steps differ when benchmarking against a direct competitor? (4 marks) Explain the specific types of benchmarking listed; Strategic

    1. Outline a typical benchmarking methodology. How may steps differ when benchmarking against a direct competitor? (4 marks)
    2. Explain the specific types of benchmarking listed;
    1. Strategic benchmarking (2 marks)
    2. Functional benchmarking (2 marks)
    3. Process benchmarking (2 marks)

  1. c. Identify benefits that the workforce may have when involved in TPM programs. (4 marks)

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