Question: Outline how the DMAIC process might be used to improve a process in a school or university. What data or information might be difficult to

Outline how the DMAIC process might be used to improve a process in a school or university. What data or information might be difficult to obtain? Why?

Discuss some examples of "waste" in your life. How might they be avoided through lean thinking?

The Six Sigma philosophy seeks to develop technical leadership through extensive training, then use it in team

-

based projects designed to improve processes. To what extent are these two concepts

(

technical experts vs

.

team experts

)

at odds? What must be done to prevent them from blocking success in improvement projects?

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