Question: Outline how you would react given the following scenario. List 2 specific strategies to respond to this situation and explain why you believe each would

Outline how you would react given the following scenario. List 2 specific strategies to respond to this situation and explain why you believe each would be effective. (2 marks)
A customer places an order for pizza online for pickup at 5 p.m. They arrive 5 minutes early and are advised there will be a 45 minute delay due to being short staffed. You are the CSR who will be dealing with this customer. You have
Outline how you would react given the following scenario. List 2

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