Question: Outline the steps needed to systematically generate useful process performance measures. What is a process map ( or flow chart ) , and what benefits

Outline the steps needed to systematically generate useful process performance measures.
What is a process map (or flow chart), and what benefits do these maps provide to project team members and decision-makers?
Describe different types of check sheets that are useful in quality improvement.
What is the difference between accuracy, precision, and reproducibility?
Explain the term process capability. How can process capability generally be improved?

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