} Over the last several decades, performance management reforms have been widely adopted by public agencies at the federal, state and local levels. } First, what does performance management entail? Outline and explain several major steps that a performance-based bureaucracy usually involves. } Second, use the following two theoretical perspectives we learned in class to explain its popularity: 1) institutional isomorphism; 2) principal-agent model. } Last, bureaucrats may react to performance management systems with gaming behaviors. How do we curb such perverse responses and encourage their purposeful learning from performance data? Use concepts and theories from the class to form and organize your answers. You can also justify your arguments with example(s) of your choosing, if needed