Overview customer expectations and consider how it can be applied to your course project, which is due in Module Seven.

Prompt been asked to outline two customer$-$focused initiatives that can be evaluated by impacted teams for feasibility.

Specifically, you must address the following:

Added Customer Value: Briefly describe the added value your initiative idea brings to customers. Use supporting evidence from course materials in your response. materials to support your response. time, and so on$.$

Monitoring and Evaluation: Briefly describe how the success of the initiative would be monitored over time and how you'd evaluate the criteria for success.

What to Submit

Submit this assignment as a $500-$ to $750-$word Word document. Sources should be cited according to APA style.

Module Six Assignment Rubric

$\backslash$table$[[$Criteria$,$Exemplary $(100\%),$Proficient $(85\%),$Needs Improvement $(55\%),$Not Evident $($O$\%),$Value$],[$Added Customer Value,$\backslash$table$[[$Exceeds proficiency in an$],[$exceptionally clear, insightful.$],[$sophisticated$,$ or creative manner$]],\backslash$table$[[$Briefly describes the added value$],[$the initiative idea brings to$],[$customers$]],\backslash$table$[[$Shows progress toward$],[$proficiency$,$ but with errors or$],[$omissions; areas for improvement$],[$may include better supporting the$],[$impact of the outlined initiative$],[$with evidence from course$],[$materials$]],$Does not attempt criterion,$25],[$Added Business Value,$\backslash$table$[[$Exceeds proficiency in an$],[$exceptionally clear, insightful,$],[$sophisticated$,$ or creative manner$]],\backslash$table$[[$Briefly describes the added value$],[$the outlined initiative idea brings$],[$to the organization and clearly$],[$notes the connection between$],[$adding customer value and$],[$organizational value$]],\backslash$table$[[$Shows progress toward$],[$proficiency$,$ but with errors or$],[$omissions; areas for improvement$],[$may include further supporting the$],[$impact of the outlined initiative$],[$with evidence from the course$],[$materials$]],$Does not attempt criterion,$25],[$Potential Resources,$\backslash$table$[[$Exceeds proficiency in an$],[$exceptionally clear, insightful.$],[$sophisticated$,$ or creative manner$]],\backslash$table$[[$Identifes resources that would$],[$fikely be needed to complete the$],[$outlined initiative, such as $($but not$],[$limited to$)$ resources such as$],[$funding$,$ materials, allocation of$],[$employees$,$ and time$]],\backslash$table$[[$Shows progress toward$],[$proficiency$,$ but with errors or$],[$omissions; areas for improvement$],[$may include identifying more$],[$clearly aligned or relevant$],[$resources for consideration$]],$Does not attempt criterion,$20],[$Monitoring and Evaluation,$\backslash$table$[[$Erceeds proficiency in an$],[$exceptionally clear, insightful,$],[$sophisticated$,$ or creative manner$]],\backslash$table$[[$Briefly describes how the success$],[$of the initiative would be$],[$monitored over time and which$],[$criteria would be used for$],[$evaluating this success$]],\backslash$table$[[$Shows progress toward$],[$proficiency$,$ but with errors or$],[$omissions; areas for improvement$],[$may include identifying more$],[$clearly allgned or relevant metrics,$],[$criteria$,$ or monitoring strategies$]],$Does not attempt criterion,$20],[$Articulation of Response,$\backslash$table$[[$Exceeds proficiency in an$],[$exceptionally clear, insightful.$],[$sophisticated$,$ or creative manner$]],\backslash$table$[[$Clearly conveys meaning with$],[$correct grammar, sentence$],[$structure$,$ and spelling.$],[$demonstrating an understanding$],[$of audience and purpose$]],\backslash$table$[[$Shows progress toward$],[$proficiency$,$ but with errors in$],[$grammar$,$ sentence structure, and$],[$spelling$,$ negatively impacting$],[$readability$]],\backslash$table$[[$Submission has critical errors in$],[$grammar$,$ sentence structure, and$],[$spelling$,$ preventing understanding$],[$of ideas$]],5],[$Citations and Attributions,$\backslash$table$[[$Uses citations for ideas requiring$],[$attribution$,$ with few or no minor$],[$errors$]],\backslash$table$[[$Uses citations for ideas requiring$],[$attribution$,$ with consistent minor$],[$errors$]],\backslash$table$[[$Uses citations for ideas requiring$],[$attribution$,$ with major errors$]],\backslash$table$[[$Does not use citations for ideas$],[$requiring attribution$]],5],[,,,,$Total:,$100\%$