Develop correspondence that is audience centered and technically accurate. Conduct research as needed and become proficient with digital forms of correspondence. Develop written employability messages. Strengthen skills in organizing and formatting professional correspondence and editing for spelling, grammar, and punctuation conventions. Assignment: Design and compose an industry-specific e-mail in response to a client complaint/inquiry by conducting an audience analysis and necessary research. Read the scenario below then reply to the customer: Darnell Cardinal at dcardinal@email.com. You can make any details about the scenario you need. Scenario: A customer wants your company, The Chandelier Warehouse Ltd., to install a new chandelier in their dining room, but they are unsure how to select an appropriate fixture so they contacted you in Sales and Installations. They've told you that their dining room is formal, 14x16 feet with 9-foot ceiling, the room's accents are oak and the walls taupe, and their price point is moderate. Source ideas by researching three possibilities. Explain the advantages and disadvantages to the fixtures you are suggesting. Remember that you are talking to the customer not an electrician, so aesthetics, functionality, and price will interest them. Include photos with the e-mail. From: To: Subject: Overview: Develop correspondence that is audience centered and technically accurate. Conduct research as needed and become proficient with digital forms of correspondence. Develop written employability messages. Strengthen skills in organizing and formatting professional correspondence and editing for spelling, grammar, and punctuation conventions. Assignment: Design and compose an industry-specific e-mail in response to a client complaint/inquiry by conducting an audience analysis and necessary research. Read the scenario below then reply to the customer: Darnell Cardinal at deardinal@email.com. You can make any details about the scenario you need. Scenario: A customer wants your company, The Chandelier Warehouse Ltd., to install a new chandelier in their dining room, but they are unsure how to select an appropriate fixture so they contacted you in Sales and Installations. They've told you that their dining room is formal, 14x16 feet with 9-foot ceiling, the room's accents are oak and the walls taupe, and their price point is moderate. Source ideas by researching three possibilities. Explain the advantages and disadvantages to the fixtures you are suggesting. Remember that you are talking to the customer not an electrician, so aesthetics, functionality, and price will interest them. Include photos with the e-mail. Format: Use the E-mail Template found on Moodle to draft your e-mail to Darnell Cardinal. Save the template as Customer Service Response E-mail YOURLASTNAME then upload to the Moodle dropbox. Note: while you will compose an email you will not be sending it as an email; you will be submitting it as a document. Rubric: Professional Format Content & Readability Grammar and Usage & Appearance Aecurately unes coroct E-mail eteurly states the Efforioaal Cler Organization E-mail ctearly stutes the Efforen Cle perpoie neceary facts parughicalg penetuatin, and pelling Accrate ose of ganmar, busine email format (ubjact line, salutation. sharod. cay to lidlow, me setoe te introduction, hody, cloe, sappropriate for audience Apprprie,weli ceen uecit and anied vcaby S- MET ALL namei, font, spacing, and ppearance S- MET ALL 5- MET ALL 5- MET ALL CRITERIA CRITERIA CRITERIA CRITERIA 4- ACCEPTABLE 4-ACCEPTABLE 4- ACCEPTABLE 4-ACCEPTABLE 3- REQUIRES DEVELOPMENT 3- REQUIRES DEVELOPMENT 3- REQUIRES DEVELOPMENT 3- REQUIRES DEVELOPMENT 2- UNCLEAR 2- UNCLEAR 2-UNCLEAR 2-UNCLEAR 1- INACCURATE 0- NOT 1-INACCURATE 1-INACCURATE I-INACCURATE 0- NOT COMPLETED 6- NOT COMPLETED 0- NOT COMPLETED COMPLETED