Overview: In many team discussions, there is too much talking and not enough listening. People are often more interested in delivering a message than receiving one. For this assignment, you will test this hypothesis and report your findings.

Instructions: Monitor your interactions this week with friends, family and colleagues. As you observe interactions with friends, family and colleagues, consider the following: o What happens when you have a disagreement with someone in a tense or stressful situation? o Why did your voice raise in volume and pitch? o Why did your words hasten? o What can you do to improve your communication skills and draw from this weeks materials?

Requirements: Provide an overview of the topic. The final paper should be 2-3 pages in length, excluding the title and reference page. Use APA formatting. Include at least five (5) references to this weeks materials.