Overview

One important project planning activity is to generate a communication plan that helps establish clear and efficient lines of communication. In this project, you will generate a communication plan for the XYZ Business Workflow project.

Directions

Generate a communication plan for the XYZ Business Workflow software development project team. Use the scenario and project information from Project One, including the project plan documents you have created, to inform your communication plan.

Scenario You have been hired as a project manager for a software company, ABC Solutions. Their business development team has received a product request from a new client, XYZ Financial Services. They need a custom software solution to streamline some workflows and processes that will be implemented in their offices worldwide. Your company has developed a similar software solution, but the client requires additional features and customization. The new software needs to be ready for a test run at two of the offices in about six months and worldwide rollout in another three months. Your boss, the project director, has asked you to manage this product development project. ABC Solutions uses the traditional waterfall method for software development. The proposed project schedule should include the following major tasks: Determine the software requirements and design. Conduct a code test and system test. Address issues with the software. Deliver the prototype. You have been asked to assemble a team with the skills and expertise to perform these tasks. Before initiating the project, you, the project director, and a software architect meet with the IT director and product manager of XYZ Financial Services to understand their requirements. They explain that the custom software should include three new features, five feature customizations, and a new interface design to match the client's brand colors and logo. Later, you and some key team members analyze the scope and requirements to arrive at some critical decisions and conclusions. These have been summarized in two project documents: The XYZ Business Workflow Project Charter that includes the project objectives and other important details A document with the XYZ Business Workflow Resource and Effort Estimates for each development task You will need to choose and allocate resources from the following available team members: a user interface (Ul) designer, Ul developers, a software architect, technical QSO0 340 XYZ Business Workflow Project Charter Project Title XYZ Business Workflow Business Case XYZ Financial Services needs a custom software solution to streamline workflows and processes in thei offices worldwide. The new software will replace the multiple current applications they currently use with a single comprehensive solution. Project Purpose Develop a custom software solution based on the ABC Workflow v3.0. Project Objectives e Use ABC Workflow v3.0 as the framework e Develop three new features, customize five of the existing features, and redesign the Ul to match brand colors as specified in the Software Requirements document Project Deliverables e XYZ Business Workflow v1.0 e XYZ Business Workflow v1.1 Project Personnel e Project manager Software architect User interface (Ul) designer Ul developer Technical team leads Software developers Software testers Risks e Software compatibility e Resource availability Schedule Summary 09/15/xx Release 1: XYZ Business Workflow 1.0 12/15/xx Release 2: XYZ Business Workflow 1.1 Measurable Success Criteria e Release 1 is deployed successfully at two customer locations with three new features, five customized features, and approved Ul design * Release 2 is deployed successfully at all customer locations with all requested features and approved Ul design QSO 340 XYZ Business Workflow Resource and Effort Estimates Project: XYZ Business Workflow Expected Start Date: March 1st Expected End Date: December 15th Full-time resources: Software architect-Michael Lee Technical team lead-To be decided (TBD) Software developers-TBD Software testers-TBD UI design and development team-TBD Part-time resources: Julia Smith-Product Manager (ABC Workflow v3.0) Ryan Hernandez-Team Lead (ABC Workflow v3.0) Effort Estimates: Estimated efforts Task (workweeks) Requirements Analysis 1 UI design and development 3 Feature 1 Development 10 Feature 2 Development 8 Feature 3 Development 7 Feature Customization 1 6 Feature Customization 2 6 Feature Customization 3 4 Feature Customization 4 Feature Customization 5 Software System TestingThe project plan provides an organized strategy to produce XYZ Business Workflow v1.0 and v1.1 within the allocated timeframe, utilizing the waterfall methodology and best practices for project management. Every aspect of the project is addressed and allocated adequately thanks to the job breakdown, which also ensures that risks are taken into account and stakeholders are managed well. 1. Stakeholder Register Key stakeholders and their roles: Stakeholder Project Manager (You) Software Architect Ul Designer Ul Developer Technical Team Leads Software Developers Software Testers XY Z Financial IT Director Product Manager (XYZ) Consultants {from ABC) Role Oversees the project Designs software architecture Designs the interface Implements the Ul design Leads development teams Develops the code Tests the soflware Client, oversees technical side Defines software requirements Provide advice on prior software Influence on Project High - Coordinates project tasks and ensures timely delivery High - Critical for defining the framework and overall software design Medium - Hesponsible for user experience and Ul branding consistency Medium - Translates Ul design into functional code High - Ensures technical aspects of new/custom features are implemented High - Directly responsible for coding and testing features Medium - Ensures quality and functionality of the software High - Key decision maker, ensures software aligns with client's infrastructure High - Defines final features and ensures business needs are met Medium - Offer expertise, but only available part-time 2. Risk Register Risks and their management: Risk Probability Impact Description Response Plan Owner Status Software Medium High Potential compatibility issues with Test compatibility early; allocate Software Open Compatibility Issues existing systems time for adjustments Architect Resource Availability High Medium Key team members are part-time Prioritize key tasks during Project Open consultants consultant availability Manager Custom Feature Medium High Customizing existing features could Perform risk-based planning Technical Team Open Delays take longer than plannad and testing in sprints Leads Ul Design Changes Low Medium Ul changes might not align with Provide mockups early for Ul Designer Open customer expectations client approval 3. Work Breakdown Structure (WBS) Organized into tasks and milestones: WBS Level Task Name XYZ Business Workflow v1.0 Requirement Gathering Design Software Architecture Ul Design Develop Features Testing Delivery and Issue Resolution Description Milestone: Initial release for two locations Collect detailed requirements from XYZ Financial Services Build and design the framework based on ABC Workflow v3.0 Design user interface based on client brand guidelines Develop the three new features and customize five existing ones Perform code and system tests Deliver prototype and resolve identified issues 4. Networking Diagram Relationship between tasks: Requirement Gathering Design Software Architecture UI Design Develop Features Develop Features Testing Testing Delivery and Issue Resolution 5. Responsibility Assignment Matrix (RACI Chart) Responsibilities for each task: 5. Responsibility Assignment Matrix (RACI Chart) Responsibilities for each task: Task Responsible (R) Accountable (A) Consulted (C) Informed (1) Requirement Gathering Project Manager Product Manager Software Architect XYZ IT Director Design Software Architecture Software Architect Project Manager UI Designer Technical Leads UI Design UI Designer Project Manager Software Architect XYZ Product Mgr Develop Features Developers Technical Leads Consultants Project Manager Testing Testers Technical Leads Developers Project Manager Delivery and Issue Resolution Project Manager XYZ IT Director Developers XYZ IT Director