Overview

This assignment will continue to build on the skills needed to be successful as an HR professional, focusing on training rationale and how to communicate it with stakeholders. This assignment provides the opportunity to practice this communication with both employees and managers.

Human resource professionals receive an extensive number of email communications from employees and their managers. To better manage workloads and provide prompt responses, some companies use a shared HR inbox. The shared HR inbox consolidates email communications into a single, shared mailbox. This allows several HR professionals to monitor employee and manager communications and inquiries to provide prompt responses. HR inboxes are usually easy to identify because they use email addresses such as hr@abccompany.com, hrdepartment@abccompany.com, and so forth.

For this assignment, you are an HR professional. You have been assigned to manage the shared HR inbox and respond to emails. The emails you received this morning are all regarding the new applicant tracking system (ATS). As the HR professional, your goal is to address the stakeholders question and provide the most appropriate direction to ensure that the stakeholder understands the need and value of an ATS.

You receive the following emails from employees:

• Dear HR: My mother really wants to work on our team and is qualified for several positions. She has her information in the job posting system but is not hearing back. Does the ATS discriminate on the basis of age?

Directions

To complete this assignment, write a response to each of the three emails above as if youre an HR professional. You must address the questions by referencing the impact of the ATS on hiring practices. Your overall writing style must have a tone and format appropriate for email communication in a business environment.

Specifically, your responses must address the following rubric criteria:

1. Hiring Process: Describe how an ATS supports the hiring process.
2. Gender Bias in Hiring: Explain how the organization ensures equity in hiring related to gender through the ATS.
3. Age Bias in Hiring: Explain how the organization ensures equity in hiring related to age through the ATS.

Additionally, be sure that, overall, your general writing style aligns with the following:

1. Tone: Discuss human resource roles and responsibilities using an engaging tone and encouraging questions.
2. Format: Communicate in a clear and concise writing style, offering information in high-level, small pieces.