Question: PA 4 - 4 ( Algo ) Mr . K ' s is a very popular halr salon. It . . . Mr . K
PA Algo Mr Ks is a very popular halr salon. It
Mr Ks is a very popular hair salon. It offers highquality halrstyling and physical relaxation services at a reasonable price, so it always
has unilimited demand. The service process includes five activities that are conducted in the sequence described next the time
required for each activity is shown in parentheses:
Activity : Welcome a guest and offer homemade herb tea minutes
Activity : Wash and condition halr minutes
Activity : Neck, shoulder, and back stressrelease massage minutes
Activity : Design the halrstyle and do the hair minutes
Activity : Check out the guest minutes
Three service employees $ S and S offer the services In a workerpaced line. The assignment of tasks to the service employees
is the following: S does activity S does actlvitles and and S does actlvitles and
a What is the labor content?
b What is the average labor utilization?
Note: Round your final answer to decimal places.
Average labor utilization
percent
C At a wage rate of $ per hour, what is the cost of direct labor per customer?
Note: Round your final answer to decimal places.
d Mr K considers hiring a new employee to help any one and only one of the servers without changing the tasks performed by each
server. What will be the new cost of direct labor?
Note: Round your final answer to decimal places.
e Returning to the threeworker scenario, Mr K contemplates redesigning the assignment of tasks to servers. For this, Mr Kis
evaluating the reassignment of Activity from S to S What will be the new cost of direct labor?
Note: Round your final answer to decimal places.
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