Page $1$:

$1$

Page $2$:

$2$

$-$

Page $3$:

$3$

$-$

Page $4$:

$4$

Question $2(1$ point$)$

Page $2$ of $10$

AHA Case Study: What is the example of the CRM in practice or used in this case study?

Marketing Automation

Operational CRM

Service Automation

Data Integration

Banking

Page $2$ of $10$