Question: Page 1: RDS management has provided you with the level of importance that they have decided for the three criteria being assessed for this decision.

this decision. (weight) Criteria Weight Page 2: Cost 0.25 Service Quality 0.45

N Language 0.30 Fluency Page 3: Total 1.00 To complete this question,

a number of NDS team members assessed and scored each of the

Page 1: RDS management has provided you with the level of importance that they have decided for the three criteria being assessed for this decision. (weight) Criteria Weight Page 2: Cost 0.25 Service Quality 0.45 N Language 0.30 Fluency Page 3: Total 1.00 To complete this question, a number of NDS team members assessed and scored each of the three companies and their scores were averaged. Everyone used the Page 4: same scoring scheme of: Scoring Scheme 5 = excellent 4 = good 3 = average 2 = fair 1 = poor The averaged Scores were; Search hp 144 f10 pit so % & 5 6 O O E R U O P D F G H J K C B N Mge 1: B) Based on the results calculated from the Weighted Average Matrix, which of the three (3) Companies being considered would you recommend NDS Management select for Outsourcing? Why? (2 marks) age 2: Paragraph ~ B I U A + v ... G) Using the provided weights and scores calculate the totals for each IN company. (8 marks) Page 3:

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2. Find out if there are other reference points that can be used as reasonable alternatives.

1. Identify your reference point when making a decision based on an element of risk.

3. If there are reasonable alternatives, think about your decisions based on the different reference points and see if there are any contradictions in the decisions.