Paraphrase that you could use in responding to Gillian's last remark to you. (I really don't
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Question:
Paraphrase that you could use in responding to Gillian's last remark to you. (I really don't know why Paul got so mad yesterday.) (2 Marks)
PARAPHRASE:
2. Write two reflective listening responses - one empathetic and one re-interpretative - that you could use. (4 Marks)
EMPATHETIC:
RE-INTERPRETATIVE
Related Book For
Business and Administrative Communication
ISBN: 978-0073403182
10th edition
Authors: Kitty o. locker, Donna s. kienzler
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