Question: Pardillo's definition includes the words extremely satisfied when describing the service provided to customers. Describe the difference between good customer service and exceptional customer?

Pardillo's definition includes the words "extremely satisfied" when describing the service provided to customers. Describe the difference between good customer service and exceptional customer?

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Good customer service refers to meeting the basic expectations and needs of customers It involves providing efficient and satisfactory service that meets customer requirements and resolves their issue... View full answer

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