Part $1$: Case Study Scenario $1$

The student must read the Case Study Scenario below and complete their written responses to questions $17$ in the spaces provided in this document. Please ensure they take note of the required answer word length where indicated.

Case Study Scenario $1$: Home Support Service

You are the new home care community manager of an in$-$home aged care service called Nurtured Home Care Services $($NHCS$),$ and you want to ensure that the service complies with its legal and ethical responsibilities. You will need to research and rely on resources from various government departments for this project. You will begin by investigating the current compliance standards of the service.

Case Study Scenario $1$: Short answer questions

$1.$ As you are new to this role, you want to understand your legal responsibilities and liabilities as a manager working in this service. Using the headings below, provide two sources of information $($with a reference if applicable$)$ for the following requirements and the key reason for its relevance to the area.

Requirement a$)$ Two sources of information $($including regulatory agencies, industry associations, plain English documentation$)$ b$)$ Reason

ii$.$ Understand the roles of the members of the organisational structure. $1.$The organisation's own policy and procedures

iii. Uphold work, health and safety principles.

iv$.$ Uphold the rights of the consumers.

v$.$ Industrial relations.

vi$.$ Business insurances:

$$ Public liability

$$ Workers compensation.

vii. Auditing and inspection requirements for accreditation.