Part 1: Establish and document a business problem Your first step is to establish and clarify the business problem that you'll be investigating. This includes determining the: system boundaries scope . relevant stakeholders most suitable development methodology to use objectives and expected outcomes. You'll need to use relevant workplace documentation, provided in the scenario. 1. Discuss the issues of the project with your assessor to elicit and clarify information (minimum three and maximum 20 minutes). Make sure that you use: 0 plain English 0 effective listening and questioning techniques 0 systems-related or relevant terminology, as necessary