Part 1 - Identify a Problem

• Problem solving starts by being able to identify existing problems, gaps in service, inefficient systems/processes, flawed policies, or any other areas of our job/career where improvement is needed. Identify a problem or gap at your workplace and explain why/how this problem exists.

Part 2 - Solve the Problem

• Use your knowledge that you've learned in the program (or hope to learn in a future course) to implement a plan to solve the problem