Question: Part 1 (left from Chapter 2) 0 Use the website to set up a free account on Freskdesk for your Helpdesk and IT workow program.

Part 1 (left from Chapter 2) 0 Use the website to set up a free account on Freskdesk for your Helpdesk and IT workow program. Then create a ticket requesting service for a problem you need IT to solve. 1. Print or Save this ticket as a *.pdf and turn in to me. Create a fun project for your IT Team to x. See sample below (that is not creative or fun!) Part 2 Working as highly qualied systems analyst consultant, client management has asked you to provide the organization with a direction for upcoming, new system design and development work. Client management has one important, initial question for you... \"Should we use Scrum or Kanban as a development approach for these new projects?\" 1. Dene both development methodologies... Scrum and Kanban. 2. Provide a discussion that details what the basic features are of both methodologies. 3. Discuss when and under what condition(s), each development methodology would best be used

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