Part 1: Process Narrative Brainstorm to identify a common real-world process within business, transportation, education, entertainment or another suitable industry that you have experienced and recall its details. It could involve e.g. creating or providing goods or services. It must have the following features to qualify as a valid process for this assignment Uncertainty: A non-zero / non-certain probability for more than one possible option, status, or outcome must exist in one or several elements within the process; Queuing: The productive or participating entities (i.e. resources) within the process must face the possibility of sometimes having to wait under certain circumstances, Constraints: A set of rules that defines the boundaries and governs the internal workings, behaviors, and interactions must exist for all elements within the process. Important it is not allowed to be from the construction industry (nor be a restaurant). Submit your answer as a three-page-long memorandum with these sections: First page: Brief description with process name, type, industry, and at least one actual example; List with mini description of elements, distinguishing resources versus activities; List of (typical) inputs with type, quantity, and unit, List of (typical) outputs with type, quantity, and unit; List with mini description of rules, distinguishing to which element(s) each applies. Second page: Narrative that explains all elements and behaviors as text and describes your approach to solving this assignment, plus any interesting observations or insights. Part 2: Process Model Third page: Draw a clear flowchart that shows the entire process graphically, so that somebody who has never experienced this process can easily and understand it. Put brief descriptive labels into each step (box) and condition/decision (diamond) symbol