Question: PART 1 : Saul Goodman loves a quick bite at Los Pollos Hermanos. Saul knows from Gustavo that Los Pollos receives a new customer every
PART : Saul Goodman loves a quick bite at Los Pollos Hermanos. Saul knows from Gustavo that Los Pollos receives a new customer every minutes on average coefficient of variation and on average it takes minutes standard deviation of this time is mins for the food to be prepared and served. The counter can serve at most one person at a time and the first arriving customer is served first.
A What is the interarrival time in minutes?
B What is the capacity of Los Pollos Hermanos? You can express your answer in either customers per minute or customers per hour.
C What is the utilization of Los Pollos Hermanos?
D What is the coefficient of variation of the service process of Los Pollos Hermanos?
E How long on average, in minutes, does Saul have to wait before getting served?
PART : Gustavo runs the store for eight hours every day. An average order earns $ in revenue and costs $ in raw materials. The labor costs are $ per day. Assume all customers that come within the hour window are served. What are Gustavos average daily earnings revenues cost in dollars? Hint: Remember all arriving customers are served. Gustavo puts in measure to reduce the standard deviation of the service or processing time. Now the coefficient of variation of service time is
F When he is not serving a customer, Gustavo cooks his books How many minutes each day, on average, can Gustavo devote to this? Hint: Think idle time which is utilization
G What is the new standard deviation of service time?
H How will the utilization change?
I How will the time in queue change?
JWord has spread about the reduction in standard deviation, and customers are flocking to Los Pollos Hermanos. On average, customers now arrive per hour. What is the average interarrival time in minutes?
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