Part 3 Application Task 1a Thinking about a recent exchange between yourself and another person, what kind of communication climate did you build (defensive or supportive)? Describe three specific things you did related to the theory to support your answer. 1b What can you do to change the climate of an existing relationship? 2a When do you use one-way communication? Why? 2b What impact would two-way communication have in the situation you described above? Why? 3 How do you know if your non-verbal communication is effective? Give an example of a specific time your non-verbal communication was effective, and another where it was not effective. Explain your thinking for each. 4 You have been discussing a problem with a client, and you believe you have arrived at a solution. Why is two-way communication vital in this situation? 5a Describe a situation where you were not actively listening. What could you have done to change your listening? 5b Identify a situation where you were listening effectively. Explain why your listening was effective. Which responses do you use most frequently (as suggested by the inventory)? 6b Do you want to use others more? Why or why not? 6c What specific steps could you take to make this change? (use what you know about goals to create effective goals in this answer) 7 Briefly describe a situation where someone was pushing your boundaries. 7a Write an "l" message that you could have used 7b Write an I feel" message for the same situation. 70 Write an I feel, could you" message 7d Write a DESC script that you could have used