Question: Part 3: Mathematical Modeling 3.1 Describe a simple queuing model (e.g., M/M/1 or M/G/1) that incorporates customer patience levels.Define arrival rates, service rates, and patience

Part 3: Mathematical Modeling 3.1 Describe a simple queuing model (e.g., M/M/1 or M/G/1) that incorporates customer patience levels.Define arrival rates, service rates, and patience thresholds.3.2 Derive expressions for key performance metrics:Average waiting time for both impatient and patient customersProbability of customer abandonment due to impatience

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