Part 5:

Project Quality Management The Green Computing Research Project team is working hard to ensure that its work meets expectations. The team has a detailed project scope statement and schedule, but as the project manager, you want to make sure that youll satisfy key stakeholders, especially Ben, the project sponsor, and Ito, the program manager. You have seen how tough Ito can be on project managers after listening to his critiques of other project managers at the monthly program review meeting. He was adamant about having solid research and financial analysis and liked to see people use technology to make quick what-if projections. You were impressed to see that several other project teams had developed computer models to help them perform sensitivity analysis and make important decisions. Most of the models were developed using Excel, which Ito preferred, and you were glad that you and Matt were experts in Excel. Ito was easy on you at your first monthly review because things were just getting started, but he did give you a list of items to report on next month. You had Ben at the review to help answer some of the tough questions, but you wanted to be able to hold your own at future monthly meetings.

Tasks 1. Develop a list of at least five quality standards or requirements related to meeting stakeholder expectations, especially Ben and Itos. Also provide a brief description of each standard or requirement. For example, a require- ment might be related to the computer model, and might state that the computer model you create to analyze the 20 or more green technologies will be done in Excel 2010. Other standards or requirements might be related to the quality of the financial analysis and research you use. 2. Review the Seven Basic Tools of Quality. Pick one and create a scenario related to this project where the tool would be useful. Document the scenario and tool in a short paper. 3. Find a high-quality research report related to green computing. Summarize the report in a short paper that describes the high quality of the research.