PART 7: PERFORMANCE MEASURES Performance measures help a non-profit organization assess its success in achieving its goals and objectives. Here's how to write performance measures for a non-profit organization: a. Define the organization's goals and objectives: Identify the specific goals and objectives the organization is trying to achieve, such as increasing the number of beneficiaries served, expanding the reach of its programs, or improving financial stability. b. Identify relevant metrics: Choose metrics that are relevant to the organization's goals and objectives and that can be easily measured, such as program participation rates, fundraising revenue, or volunteer hours. c. Establish benchmarks: Set benchmarks for each metric, such as a target number of beneficiaries served or a target fundraising goal, that the organization can use to measure progress over time. d. Choose an appropriate time frame: Choose an appropriate time frame for measuring performance, such as annually, quarterly, or monthly, depending on the nature of the organization's activities and the metrics being used. e. Track performance: Regularly collect and analyze data related to the performance measures and use this information to assess the organization's progress towards its goals and objectives. f. Communicate results: Share the results of the performance measures with stakeholders, including board members, staff, volunteers, and donors, and use the information to make informed decisions and improvements. g. Review and revise regularly: Regularly review and revise the performance measures as needed, to ensure they remain relevant and useful in guiding the organization's decision-making and planning. Having clear, measurable performance measures helps a non-profit organization stay focused on its goals and objectives, track progress over time, and make informed decisions to achieve its mission.