Part$-$A

$1.$ Select an organization that has successfully implemented blogs, forums, or social tools for internal communication. How did these tools address specific communication challenges within the organization?$$

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$2.$ What tangible outcomes $($e$.$g$.,$ improved collaboration, faster decision$-$making$)$ resulted from using these tools in the organization?

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Part$-$B

$1.$ Write a thank$-$you letter to a client for their business and loyalty. The letter should be warm, professional, and express appreciation for their continued partnership.