You are an HR manager responsible for organizing the company's new sales training course. This one...

 

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You are an HR manager responsible for organizing the company's new sales training course. This one week long (44 work hours) training course was attended by 250 of the company's salespeople. You felt "lucky" that the trainer you were able to book is considered a guru and is sought after worldwide and isn't cheap. You are thankful that you fully paid the invoice for the training when it took place last year when the Canadian Dollar was stronger in relation to the Euro since the sales trainer billed your company in Euros. At that time the EURCAD rate (Euro(€) to Canadian Dollar) was 1.26819 instead of 1.46913 today. Most of the material related to the training was only available for purchase from the UK when the exchange rate for GBPCAD rate (British Pound Sterling (£) to Canadian Dollar) was 1.71864. It has been 12 months since the training occurred and you are required to provide an update to the company CEO about the effectiveness of the training to-date. The full benefits of the program were only realized three months after the training week. On average, within the first three months, employees only delivered 67% of the benefits. Starting in month 4, the employees were fully competent with the new sales training and the company was able to reap the full benefits as indicated below. The average ROl for all company initiatives (not just HR) is 34%. Training Program Details (pay attention to the currency symbol per line item): | $13,400 $980 Training program design and development Promotion of training to employees via intranet, posters and printed pamphlets Administration of employee registration and training program logistics Cost for the best international professional sales trainer Professional sales trainer travel expenses $2,750 €32,400 €7,500 £65/sales rep £26,500 $9,250 Imported study guides per sales rep sold to the company Additional training reference materials sold to the company for the training session Conference centre rental location to host the training sessions $315,808 $1,450 Salary of sales reps attending the training Evaluation and feedback of training program from sales reps (data collected by an outside company) Monthly labour savings/rep (months 4-12): Sales reps are now more efficient at work which resulted in labour cost savings $87/sales rep/month $162/sales rep/month $148.157 Monthly productivity increases/rep (months 4-12): Sales reps are now more productive which has resulted in more revenue per sales rep Total other one-time cost savings Deliverables for Part A 1. In the Excel file, create a professional looking report outlining both the costs and benefits. Formatting should be set to "Currency" and rounded to the nearest dollar. 2. Underneath the report, calculate the Return on Investment (ROI) of this training course. Write your answer to 1 decimal place. 3. Based on your ROI calculation and taking into consideration the company average ROI, indicate if you would you recommend that this training continue and why? HR Metrics: Assignment 3 2 Page You are an HR manager responsible for organizing the company's new sales training course. This one week long (44 work hours) training course was attended by 250 of the company's salespeople. You felt "lucky" that the trainer you were able to book is considered a guru and is sought after worldwide and isn't cheap. You are thankful that you fully paid the invoice for the training when it took place last year when the Canadian Dollar was stronger in relation to the Euro since the sales trainer billed your company in Euros. At that time the EURCAD rate (Euro(€) to Canadian Dollar) was 1.26819 instead of 1.46913 today. Most of the material related to the training was only available for purchase from the UK when the exchange rate for GBPCAD rate (British Pound Sterling (£) to Canadian Dollar) was 1.71864. It has been 12 months since the training occurred and you are required to provide an update to the company CEO about the effectiveness of the training to-date. The full benefits of the program were only realized three months after the training week. On average, within the first three months, employees only delivered 67% of the benefits. Starting in month 4, the employees were fully competent with the new sales training and the company was able to reap the full benefits as indicated below. The average ROl for all company initiatives (not just HR) is 34%. Training Program Details (pay attention to the currency symbol per line item): | $13,400 $980 Training program design and development Promotion of training to employees via intranet, posters and printed pamphlets Administration of employee registration and training program logistics Cost for the best international professional sales trainer Professional sales trainer travel expenses $2,750 €32,400 €7,500 £65/sales rep £26,500 $9,250 Imported study guides per sales rep sold to the company Additional training reference materials sold to the company for the training session Conference centre rental location to host the training sessions $315,808 $1,450 Salary of sales reps attending the training Evaluation and feedback of training program from sales reps (data collected by an outside company) Monthly labour savings/rep (months 4-12): Sales reps are now more efficient at work which resulted in labour cost savings $87/sales rep/month $162/sales rep/month $148.157 Monthly productivity increases/rep (months 4-12): Sales reps are now more productive which has resulted in more revenue per sales rep Total other one-time cost savings Deliverables for Part A 1. In the Excel file, create a professional looking report outlining both the costs and benefits. Formatting should be set to "Currency" and rounded to the nearest dollar. 2. Underneath the report, calculate the Return on Investment (ROI) of this training course. Write your answer to 1 decimal place. 3. Based on your ROI calculation and taking into consideration the company average ROI, indicate if you would you recommend that this training continue and why? HR Metrics: Assignment 3 2 Page

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Step 1 of 2 Donald Kirkpatrick former Professor Emeritus at the University of Wisconsin first pu... View the full answer